FAQs

Answers To Your Questions

About the Maxim Mattress

What’s so special about the Maxim Mattress?

The Maxim Mattress was designed with comfort in mind. We specially engineered Maxim Pleasure Foam to offer the perfect balance of bounce and pressure relief to maximize your adjustments to your movement to give you proper support for a rejuvenating night of sleep. It lightly contours to your body but won’t leave you stuck in one spot and it provides more air circulation to keep you cool.

How does it compare to memory foam?

Memory foam works to provide pressure relief by absorbing your body heat and slowly molding to the curves of your body. The problem with this is that it gets really hot and leaves you stuck in one spot (not very good if you like to move and change positions). Instead of slowly molding to shape, Maxim Mattress responsively adjusts to the curves of your body to constantly provide pressure relief and proper alignment. Plus, it’s naturally breathable so it won’t get hot.

What makes it so comfortable?

After extensive research we found that the following mattress features affected comfort

  1. Responsiveness
    • Maxim Mattress actively follows your movements to provide the support you need to perform in any position.
  1. Rebound and Traction
    • Our sleep surface provides just the right amount of bounce and traction to give you stability.
  1. Sound isolation
    • The Maxim Support base absorbs sound and stays silent, so you won’t disturb the person sleeping next to you.
  1. Durability
    • The Maxim Bed uses the high quality materials to withstand durable use.
  1. Edge to Edge Support
    • We used reinforced base foam to give you support from edge to edge so you can be adventurous and move freely.
  1. Comfort
    • The Maxim Bed relieves pressure points and provides proper alignment to promote speed muscle recovery and maximize stamina.,

How does Maxim compare to a latex mattress?

Latex foam provides excellent support and breathability, but lacks the pressure relief that many seeking rejuvenating sleep need. We engineered Maxim Foam to offer the same great support and breathability but with added pressure relief without any risk of latex allergies.

What does the Maxim Mattress feel like?

The Maxim Mattress is designed to lightly contour to your hips and shoulders while providing proper spinal alignment. It feels soft and cloudy yet supportive. We would call it medium-firm or a 7 with 1 being the firmest and 10 being the softest.

Safety & Certifications

Does your mattress contain fire retardants?

In order to sell our mattress in the US we had to undergo burn testing as required by Federal Standard 16 CFR 1633. To pass the test we added a fire barrier to our cover made from a special fiber infused with silica. This allows us to meet the safety requirement without the use of toxic chemicals.

Any certifications?

We only use foams that have environmental certification to ensure they are healthy to use. Our foam is CertiPUR-US certified meaning it has low VOC emissions for indoor air quality and is made without ozone depleters, flame retardants, heavy metals, formaldehyde, and phthalates.

Purchasing

Do I need a box spring?

The Maxim Mattress can be used on box springs, slatted beds, or even the floor. Just make sure your surface is flat and supportive.

How long will it take to get my Maxim Sleep products?

Maxim mattresses are made to order in 5-10 business days and will be delivered via FedEx in an additional 2-5 days.

How much does shipping cost?

Shipping is free using FedEx Ground service.

Where do you ship?

Maxim is currently shipping to the continental 48 United States. We do not ship to Alaska, Hawaii, APO, FPO, PO Boxes, or Internationally at this time.

What are the dimensions of your products?

  • Mattresses
    • Twin: 39 x 75
    • Twin XL: 39 x 80
    • Full: 54 x 75
    • Queen: 60 x 80
    • King: 76 x 80
    • Cal King: 72 x 84
  • Pillows
    • Standard: 19 x 25
    • Queen: 19 x 29
    • King: 19 x 35
  • Wedge
    • One size: 24 x 24 x 7

How thick is your mattress?

The Maxim Mattress is available in 8-inch and 10-inch profiles.

What is the difference between the 2 mattress models?

Both models will give you an excellent platform for your rest, but the 10-inch offers greater stability, support, and responsiveness. The 8-inch provides a firmer feel.

Box Size:

  • All Maxim products ship compressed and rolled to reduce waste and shipping costs
  • Twin/Twin XL: 15 x 15 x 42
  • Full: 15 x 15 x 56
  • Queen/King/Cal King: 19 x 19 x 48

Can I leave it in the box?

We recommend that you leave it unopened in the box for no longer than 5 days.

Which is bigger King or Cal King?

  • King: 76 x 80 (Wider)
  • Cal King: 72 x 84 (Longer)

What is the weight limit of your mattresses?

  • 8-inch: Supports up to 300 pounds
  • 10-inch: Supports up to 500 pounds

What is the return policy?

Maxim Mattress has a 100-day return policy. If you decide that it’s not the mattress for you then simply contact us at support@maximsleep.com for an RMA. You will be responsible for arranging and paying for your return shipment.

Pillows are not returnable since they’re very personal items.

Any unanswered questions? Contact Us